350f Terms & Conditions – Terms of Use for Malaysia Online Casino Platform

By accessing, registering, logging in to, or using any of the services provided by 350f through our official website at https://350f.my or our mobile application, you automatically agree to be bound by these Terms & Conditions and all related policies published by 350f from time to time, including our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms & Conditions, we ask that you refrain from using the services of 350f. Your continued use of our platform following the publication of any amendments to this document constitutes your acceptance of the updated terms.

To register and use the services of 350f, you must fulfil all of the following eligibility criteria without exception:

• Aged 18 years and above on the date of registration — this is an absolute requirement that cannot be transferred.
• Must be a Malaysian citizen, permanent resident, or an individual legally present in Malaysia at the time of registration and use of the platform.
• Possess full legal capacity to enter into a binding agreement under Malaysian law.
• Not listed as an individual prohibited from gambling or related activities under any regulation or order issued by Malaysian authorities.
• Never had an account 350f that was previously closed or suspended due to a breach of terms.

350f reserves the right to request identity verification documents at any time to confirm member eligibility. Failure to provide the required documents may result in temporary suspension or permanent termination of the account.

One Account Per Player

Each individual is only permitted to hold one (1) account only at 350f. Creating multiple accounts is a serious violation of these Terms & Conditions and may result in the termination of all associated accounts and the forfeiture of all credit balances without compensation. This includes accounts registered using the same or similar name, address, phone number, IP address, or device.

During the registration process, you are required to provide accurate, complete, and up-to-date information. 350f relies on the information you provide to ensure smooth service delivery, including the processing of winnings and important communications. Any false or misleading information may result in account termination.

Password Security

You are solely responsible for maintaining the confidentiality of your account username and password 350f your account. We advise you to:

• Using a strong, unique password that is not used for any other online account.
• Never share your login credentials with anyone, including family members or friends.
• Log out of your account after each session, especially on shared devices.
• Change your password immediately and notify support 350f if you suspect your account has been accessed without authorisation.

350f will not be held liable for any losses arising from unauthorised use of your account if such use is a result of your own negligence in safeguarding your login credentials.

Accurate Account Information

The name registered on the account 350f you provide must exactly match the name on your Malaysian identity card (MyKad) or passport. Any name discrepancy may result in withdrawal delays or rejections, and 350f reserves the right to request additional document verification in such circumstances.

350f supports a variety of local Malaysian payment methods for the convenience of our members. All financial transactions on our platform are conducted exclusively in Malaysian Ringgit (MYR).

Accepted Payment Methods

• Touch 'n Go eWallet — most popular, instant deposits and withdrawals.
• DuitNow — instant interbank transfers that are secure and recognised by Bank Negara Malaysia.
• GrabPay — ideal for active users within the Grab ecosystem.
• Boost eWallet — fast and intuitive.
• ShopeePay — ideal for Shopee platform users.
• FPX / Maybank2u / CIMB Clicks — direct transfer from a Malaysian primary bank account.

Deposit Terms

Minimum deposit at 350f is RM20 for each transaction. No daily maximum deposit limit is set; however, transactions exceeding a certain value may require additional verification in accordance with the applicable Anti-Money Laundering (AML) procedures. All deposits must be made using a payment method registered under the same name as the account holder 350f.

Withdrawal Terms

The minimum withdrawal amount is RM30 per transaction. 350f processes withdrawal requests within 5 to 15 minutes for e-wallets on standard working days. VIP members enjoy a faster express withdrawal lane. For winnings exceeding a certain value, additional security verification may be required, taking up to 24 hours — this is standard procedure to protect our players. Withdrawals may only be made to the same payment method used for the original deposit, in accordance with anti-money laundering requirements.

350f offers a wide range of bonuses and promotions designed to add value to our members' gaming experience. All promotional offers are subject to the specific terms and conditions stated on each respective promotion, as well as the general terms outlined here.

General Bonus Terms

• Every bonus is subject to a minimum wagering (rollover) requirement that must be met before any withdrawal can be made. The rollover ratio is clearly stated on each promotional offer.
• Bonuses may only be claimed once per promotion, unless otherwise stated. Attempting to claim the same bonus through multiple accounts is a serious violation of these terms.
• 350f reserves the right to withdraw or modify any promotional offer at any time without prior notice, particularly where there are signs of abuse or fraudulent activity.
• The Welcome Bonus is exclusively available to new members making their first deposit. Members who previously held an account are not eligible to claim this bonus again, even under a new account.
• In cases where a game result is disputed, 350f reserves the right to withhold bonus payments pending the completion of an investigation.

VIP & Loyalty Programme

Members 350f who are active are automatically eligible to join our VIP Programme based on cumulative wagering volume. Each VIP tier offers additional benefits, including weekly rebates, express withdrawals, daily Free Spins, and access to exclusive promotions. The full terms of the VIP Programme are set out in a separate document accessible within the platform after logging in.

All games available at 350f — including Casino War, Wild Fireworks, Ultimate Holdem, Lucky 7, Craps, Grease, and Mega Fishing — operate using a Random Number Generator (RNG) system that has been independently certified by qualified international certification bodies. This ensures that every game outcome is entirely random and free from any form of manipulation.

Finality of Game Results

All game outcomes generated by the system of 350f are final and binding. In the event of a technical disruption during an ongoing game, 350f reserves the right to void the round in question and return the wagered amount to the player's account. Results that have been accurately recorded in the system are not subject to appeal.

RTP Rates & Volatility

The Return to Player (RTP) rate for each game at 350f is based on a long-term statistical average. RTP does not guarantee winnings in any individual gaming session. Game volatility — whether low, medium, or high — reflects the relative frequency and size of expected wins, not an absolute guarantee of any particular game outcome.

350f maintains a zero-tolerance policy against all forms of fraud, manipulation, and platform abuse. The following activities are strictly prohibited and may result in immediate disciplinary action:

• Use of automated software: Using bots, automated scripts, artificial intelligence software, or any unauthorised tools to play or interact with the platform 350f.
• Collusion between players: Colluding with other players to manipulate game outcomes or gain an unfair advantage in multiplayer games.
• Money laundering: Using 350f as a channel to transfer or conceal funds obtained through illegal means.
• Multiple account registration: Registering or maintaining more than one account at 350f under any name or identity.
• Payment fraud: Using stolen, borrowed, or unauthorised credit cards, debit cards, or payment accounts to make deposits.
• Bug exploitation: Deliberately exploiting technical bugs or system vulnerabilities to gain unauthorised advantage.
• Threats & harassment: Harassing, threatening, or directing offensive language at other players or support staff 350f.

350f uses advanced detection technology to monitor all activity on the platform. Any account suspected of involvement in prohibited activities will be suspended immediately while an investigation is carried out. If found guilty, the account will be permanently terminated and all credit balances may be forfeited at our discretion 350f.

350f reserves the right, at its sole discretion, to suspend or terminate any member account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Confirmation that the registration information provided is false or misleading.
• Failure to fulfil identity verification requirements within the stipulated timeframe.
• At the request of a lawful legal authority or regulator.
• At the player's own request as part of a self-exclusion or self-withdrawal programme.

Account Closure at Player's Request

You have the right to close your account 350f at any time by contacting our support team at [email protected]. Before closing your account, please ensure that all eligible credit balances have been withdrawn first. 350f is not liable for any unclaimed balances remaining after a specified period following account closure.

To the extent permitted by applicable Malaysian law, 350f and its parent company, directors, employees, and partners shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the platform and its services 350f.

However, this does not limit your rights as a user under applicable Malaysian consumer protection laws. 350f remain fully responsible for ensuring:

• All legitimate winnings are paid out to eligible players in accordance with the stated terms.
• The platform operates with high reliability and any technical disruptions are resolved within a reasonable timeframe.
• Members' personal data is protected in accordance with the Privacy Policy and Malaysia's data protection laws.
• All complaints and disputes are handled fairly, transparently, and within the stipulated timeframe.

Dispute Resolution

In the event of any dispute relating to game outcomes, transactions, or any aspect of the service 350f, players are encouraged to contact our support team first. 350f is committed to resolving all valid disputes within 7 business days. Should the internal resolution be unsatisfactory, players have the right to refer the matter to the relevant dispute resolution body.

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the services of 350f, our team is ready to assist you through the following channels:

• Email: [email protected] — responded to within 4 hours during business hours.
• Live Chat: Available on the platform 350f around the clock 24/7, including public holidays.
• Help Centre: Visit the FAQ for answers to our most frequently asked questions.

You are also encouraged to read the related documents that form the complete agreement between you and 350f:

• Privacy Policy — how we protect and manage your personal data.
• Responsible Gambling — tools and resources for safe and responsible play.
• FAQ — quick answers to common questions.

Effective date of this document: January 2026. 350f reserves the right to update this document at any time. Notification will be sent via your registered email and in-platform notification at least 7 days before any material changes take effect.